Customer Service Policy

This policy specifies the service standards, service scope and service rules of customer support on impressbeautyshop.com. Our customer service team is committed to providing professional, friendly and efficient services for every shopper.

Our customer service covers order consultation, product inquiry, logistics tracking, return & refund application, product usage guidance, style recommendation and all kinds of shopping related problems encountered on impressbeautyshop.com.

The official customer service email of impressbeautyshop.com is press@impressbeautyshop.com. You can send emails to consult questions, put forward suggestions or feedback problems at any time. Our team will reply to your message as soon as possible.

We maintain a polite, patient and professional service attitude to communicate with every customer. We will carefully listen to your demands, answer your questions clearly, and provide practical solutions for your shopping problems.

We take every customer’s feedback and suggestions seriously, and continuously optimize products, logistics and website services based on your opinions. Our goal is to let every customer have a comfortable and reassuring shopping experience on impressbeautyshop.com.

Our customer service provides long-term online support. We will process your consultation and service requests in turn, and try our best to solve your problems in the shortest time.