Refund Policy

This refund policy regulates all return and refund services for transactions on impressbeautyshop.com. All services follow the principle of customer priority and standardized processing.

We support a 60-day free return policy for all products sold on impressbeautyshop.com. Within 60 days after you receive your package, you can apply for a free return if you are not satisfied with the products, or the items have quality problems.

Please keep the products, original packages and accessories intact when returning. Do not damage, discard or modify the goods and packaging, so as to ensure the smooth progress of return procedures. All returned goods need to be sent back in accordance with the designated return process.

After we receive and inspect your returned items and confirm everything is qualified, we will initiate the refund process. The full refund will be completed within 5 to 10 business days. All refunds will be returned to your original payment account.

All return procedures on impressbeautyshop.com are free of charge. You do not need to bear any extra return shipping fees or handling fees during the whole process.

If you need to apply for return or refund, please send an email to our customer service mailbox to submit your application and order information. Our staff will guide you to complete the follow-up steps as soon as possible.